Types of Credit Card Scams & Fraud
According to recent studies, 60% of U.S. credit card holders have experienced fraud – and 45% of them have experienced it more than once.
It’s important to be aware of the types of credit card scams and frauds that exist today. Here is a comprehensive list of frauds and scams to watch out for, in order to protect you and your business from financial fraud.
Scams, Fraud, and How to Guard Against Them
Donation Scams
Donation scams happen when scammers pose as charities to collect card info.
How to stay safe: Donate directly through known websites – NEVER over the phone – and research charities before giving.
Fake App Scams
Anybody can make an app for mobile devices these days. Some malicious apps ask for card info or scan your phone to find it.
How to stay safe: Do your research on any app you choose to download, and make sure it has plenty of positive, reputable reviews.
Fake Invoice Scams
Scammers send fake invoices to businesses or individuals, hoping they’ll pay up – by credit card - without thinking.
How to stay safe: Verify any invoice you or your business may receive before paying.
Friendly Fraud
Friendly fraud happens when friends or family members use your card without asking.
How to stay safe: Don’t lend out your card, and make sure you always know its whereabouts.
Hacking
Credit card data can be stolen from the databases of retailers, credit card companies, and more. Some hackers even gain access to credit card info that goes through trusted websites via a cyber-attack called “formjacking.” Hackers can also intercept personal emails in an attempt to steal credit card information. Hacking is constantly evolving, and criminals are always devising new methods of accessing credit card information online or through computers.
How to stay safe: Keep an eye on your credit card accounts and act immediately if you notice any suspicious activity. Protect your personal information with encrypted accounts.
In-Person Theft
There are many ways for thieves to steal credit card information in-person. Some of the most common ways to physically steal credit cards or credit card information are: pickpocketing, waiters or servers writing down card information when given a card for a transaction, and stealing new credit cards from mailboxes. Thieves then use the stolen card or card information to buy things fraudulently.
How to stay safe: Guard your physical card and mailbox with diligence. Never lose sight of your wallet, and make sure you always stash your card in a safe location, especially when you’re out in public. Be wary of giving your card out at a restaurant – many restaurants now have portable card readers that they can bring to your table. If you know that you are due to receive a new credit card in the mail, be sure to check your mail often.
Job/Employment Scams
This happens when scammers create fake job offers and ask applicants for credit card information for background checks, fees, or equipment purchases. Scammers also may request credit card information as part of a job application process.
How to stay safe: Research any job or company thoroughly and be suspicious of unsolicited requests for your info. Always be suspicious when someone you don’t know asks for money or information.
Online Dating Scams
Scammers have been known to build fake romances online through dating sites and chatrooms - just to gain your trust and eventually ask for credit information or a credit card payment.
How to stay safe: Be wary of online relationships, especially if they start asking for personal or payment info.
Overcharge Scams
Scammers pretending to be companies might reach out to their victims to supposedly issue a refund - but when they ask for the individual’s credit card number to “confirm the account”, they’re actually aiming to commit fraud. They might have insider info on which companies their victims buy from, or they might take a chance by impersonating a big company like Netflix.
How to stay safe: Verify any supposed “refunds” with the company directly. Check your credit card statements with care to make sure you’re paying the correct amount every time.
Peer-to-Peer Payment Scams
Using P2P payment platforms like Venmo or Zelle can be risky if you’re not careful; scammers can hack them to access card info or use them to trick victims into revealing card info.
How to stay safe: Exercise caution when connecting your bank information to apps and with other individuals. Check your statements often and thoroughly and never accept to send or receive money from people you don’t know.
Phishing
Phishing is when a scammer reaches out pretending to be a company or trusted individual in order to convince victims to divulge their credit card information, or to click on a link that will collect their credit card information. Phishing comes in many flavors: over email, text (smishing), and phone calls (vishing). AI deepfakes have made it easier than ever for scammers to copy faces and voices flawlessly – and thus made phishing even trickier to spot.
How to stay safe: Be wary of links that are sent to you by unknown email addresses, and – as always – be extremely wary of divulging your credit card information.
Radio-frequency identification (RFID) Collection
Modern cards that feature contactless payments use radio-frequency identification technology to send and receive payment information. Thieves with a compatible device can sometimes steal credit card information from a small distance.
How to stay safe: Keep your card concealed in public and consider RFID signal-blocking wallets.
SIM Swapping
Scammers can switch out mobile phones’ SIM cards and hijack phone numbers to intercept messages and calls and to facilitate account takeovers. Their goal in accessing messages, calls, and accounts, is to find and steal their victims’ credit card information.
How to stay safe: Guard your phone, personal devices, and anything else that handles your credit card information with care.
Skimming
Skimming is common at gas stations and ATMs. It occurs when scammers attach specialized devices, or “skimmers”, to Point-of-Sale (PoS) machines to read and steal credit card information.
How to stay safe: Inspect ATMs and PoS machines before using them. If any part of the machine or card reader feels loose, avoid using it, notify the business and law enforcement, and/or give it a wiggle – the skimmers are know to fall right off.
Stolen Identity Application Scams
This happens when a scammer uses someone else’s identity to apply for a credit card that they then use for fraud.
How to stay safe: Prevent it by guarding your personal information well and performing regular credit checks to get an accurate overview of your credit portfolio.
Subscription Scams
Scammers might sign you up for unwanted and unauthorized subscriptions to regularly drain your card.
How to stay safe: Be cautious with your info and check your statements often for any sneaky recurring charges.
Survey Scams
Online surveys that ask for card info to access the results sometimes are the work of scammers. Once the victims enters their card information, the scammers steal it to use for fraud.
How to stay safe: Be suspicious of any survey requesting payment info. Don’t give your payment information out online unless you’re sure that the survey belongs to a trusted business.
WiFi Hotspot Scams
Public WiFi is a big opportunity for credit card scammers. Through fake or fraudulent public WiFi connections, criminals can monitor their victims’ personal devices and steal their credit card information. Some fraudulent WiFi connections ask victims to pay and then steal their card information.
How to stay safe: Avoid entering your card info on public WiFi, never visit sensitive websites when on a public WiFi connection, and consider using a private VPN to secure your connection.
Merchant Scams: Watch Out While You Shop
Sometimes, scams and fraud schemes are centered around, and propagated by, merchants. Here are some of them to be aware of.
Overcharge Fraud
This happens when employees or stores secretly charge a credit card for more than the agreed amount for a legitimate transaction. The fraudster then pockets the extra money. This type of fraud is often seen in travel or hospitality sectors.
How to stay safe: Check your credit card reports often and report any transactions that look incorrect amount right away.
Point-of-Sale Fraud
Point-of-Sale fraud happens when employees or store owners use their businesses’ PoS machines to steal card information during legitimate transactions. They then use the stolen credit card information for fraud, usually by buying things online.
How to stay safe: Check your credit card reports often and report any suspicious transactions right away.
Credit-Related Scams: Fixing Your Credit Isn’t for Sale
Many scams revolve around false or fraudulent credit services and are intended to trap people who worry about their place in this complex and important system. Here’s a list of these malicious scams and fraud schemes to watch out for.
Advance Payment for Credit Services/Credit Repair Scam
This scam happens when a scammer gets in contact with their victim and asks them to pay a fee in return for a loan or removing negative credit information from their file.
How to stay safe: Stay suspicious and do your research – credit information cannot be removed before it naturally falls off, and all reputable credit lenders need your full credit information. Remember: it’s a scam if they ask for a fee upfront.
Credit Card Sign Up Farm Scam
In this scam, a scammer offers to pay their victim for the use of their social security number. They say they will use this number to sign up for credit cards and accrue rewards for the victim. Of course, the victim never receives the rewards - and is left on the hook for the cards.
How to stay safe: Avoid this scam by never giving out your personal info – especially your social security number.
Debt Collection Scams
Fake debt collectors may demand payment via credit card for debts that don’t exist.
How to stay safe: Know your credit well, and be suspicious of anyone who reaches out about your debt - especially if they ask you for personal or payment information.
Interest-Rate Reduction Scam
A scammer may pose as a debt relief company and reach out with the promise of helping their victim negotiate lower credit card interest rates. They might use “act fast” language and try to get credit card information as quickly as possible.
How to stay safe: Be aware that it is illegal for debt relief companies to ask for payment upfront, so don’t give out your information. Always speak directly to your bank instead of engaging with suspicious parties.
Government-Related Scams: Respect Authority, but Verify
Many scams benefit from their victims’ respect for the authority of government and fear of repercussions. Here is a list of government-related scams to know:
Arrest Phone Call Scam
This is a common scam wherein a victim receives a phone call with a recorded voice that lists their tickets, fines, outstanding taxes, etc. and asks for a credit card payment under the threat of arrest. The credit card information is then stolen for fraud.
How to stay safe: Be suspicious of all unknown phone numbers, even official-looking numbers – they can be faked. If you have doubts, contact your government and police service directly.
General Government Impersonation Scams
Scammers may pose as government officials and demand payment via credit card for fines or taxes.
How to stay safe: Verify any request for payment with an actual government agency.
Social Security Benefits Scam
In this scam, scammers contact their victims pretending to be a governmental representative. The scammers ask for credit card payments, ostensibly to activate or un-suspend social security benefits. The credit card information is then used for fraud.
How to stay safe: It’s not possible for your social security benefits to be suspended due to a missing fine, and the Social Security Association will never ask for a credit card fee or payment. Ignore anyone who tries to convince you otherwise.
Scam & Fraud Protection Best Practices
So, what can consumers do to prevent all these fraud schemes and protect their finances? Here’s a roundup of best practices to keep credit card information safe and sound.
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Never give out sensitive information over the phone, over email, or online to someone you don’t know and trust personally. If you must give your credit card info over the phone, make sure you’re not overheard.
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When buying something over the phone, always ask the seller to repeat your order details back to you before confirming.
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Use a VPN to keep your data safe and your credit card info out of the hands of fraudsters. If you have to connect to public Wi-Fi, avoid sensitive websites like your online banking account.
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Do not download attachments or click on links from unknown senders.
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If you think your credit card has been compromised, don’t panic. Freeze your account and notify your bank, credit card company, credit bureau, and other institutions.
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Never share your card number, PIN, or personal information such as date of birth and social security number.
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When entering your PIN in public, cover the keypad and screen with your hand and body.
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Comb through your credit card and credit statements each month. Ensure there are no additional, incorrect, or unaccounted-for charges
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Found some mystery charges on your statement? Notify your issuer immediately. They’ll cancel the card and send you a new one.
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If a credit card terminal or POS machine seems unstable, walk away and report it.
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Use unique and strong passwords for all your accounts.
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Shred any documents that disclose your credit card’s information before tossing them.
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Avoid keeping your card “on file” on websites.
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Make the switch to an EMV “chip” credit card. It encrypts your payment info in a way that’s nearly impossible to replicate.
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Ask your credit card company about a EVC (Ellipse Verification Code) card. EVC features an e-paper screen that displays a dynamic security code that changes with every in-person transaction or app trigger. That way, even if your card info is stolen, the code changes and leaves fraudsters empty-handed.
Cc
Card-Not-Present Fraud
Fraudulent transactions made without a physical card transaction - typically online or over the phone.
Card-Not-Present Transaction
A card payment conducted over the phone or online; the physical card is not tapped, swiped, or dipped.
Card-Present Fraud
Fraud that occurs when a payment card is used for unauthorized transactions in-person.
Card-Present Transaction
A card payment wherein a customer presents their physical card at the POS.
Card Skimming
A type of fraud that occurs when bad actors copy card information using a device illegally installed on ATMs or POS systems.
Chargeback
A transaction reversal initiated by a cardholder's bank, typically due to fraud or disputes.
Contactless payment
A secure method of completing transactions. The cardholder simply taps the card near a POS terminal and the payment information is sent with the help of RFID or NFC technology.
CVC
(Card Verification Code) A code used to verify the legitimacy of a card during card-not-present transactions.
CVV
(Card Verification Value) Similar to CVC, a security code on payment cards used to verify card-not-present transactions.
Dd
dCVV/dCVC
(Dynamic CVV/CVC) A CVV/CVC that regularly changes to further prevent fraud.
Drop-In Replacement
The process by which card chips can easily be replaced without significant changes to the card's infrastructure; the chip simply needs to be "dropped in" and embedded into the payment card.
Ee
E-card
An electronic version of a payment card.
Electronic Paper
Display technology that mimics the appearance of paper, often used in e-readers and payment cards.
E-commerce
The buying and selling of goods and services over the internet.
EMV Chip
A microprocessor that's embedded in payment cards like credit cards or debit cards. The EMV chip enhances security by generating unique authorization information for each card transaction. Also sometimes known as a micromodule.
EVC
(Ellipse Verification Code) A dynamic security code that is generated by Ellipse's EVC All-In-One Micromodule. The EVC security code changes for each Card-Present transaction, enhancing card security.
EVC All-In-One Micromodule
Ellipse's new-generation EMV chip. The EVC micromodule incorporates an e-paper screen that displays an EVC (Ellipse Verification Code).
Ff
False Decline
When legitimate card transactions are incorrectly rejected by the card authorization system.
Mm
Mobile wallet/E-wallet
A digital wallet, stored on a mobile device, that stores payment card information, e-cards, and virtual cards for transactions.
Pp
Point-of-Sale (POS)
Where retail transactions are completed. Could refer to a location, such as a store, or an object, such as a credit card terminal, an ATM, or a handheld credit card reader.
Rr
RFID and NFC
Radio Frequency Identification and Near Field Communication: methods by which cards can communicate with POS machines from a short distance away
Vv
Virtual Card
A digital-only payment card that can be used for transactions without an attached physical card.